Wialon Service Plan Details
For all tracking provides advanced fleet tracking solutions powered by the Wialon platform for businesses of all sizes. Our Wialon service plan delivers real-time vehicle visibility, comprehensive reporting, geofence management, and automated notifications, all from a single, powerful web-based platform accessible on any device.
| FEATURES |
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Technical SupportWe’re here when you need us. Get help with your tracking system. |
Real-Time GPS TrackingSee exactly where every vehicle is, right now. Live positions update continuously on your map so you never lose sight of your fleet. |
Detailed Trip HistoryReview complete trip records for any vehicle over any time period. See every stop, every turn, and every route driven, second by second. |
Web-Based Platform with Mobile AppAccess your fleet from any browser on any device. The Wialon mobile app for iOS and Android keeps you connected on the go. |
Multiple Map OptionsChoose from a variety of map providers. Switch between satellite, terrain, and street views. |
Unlimited GeofencesCreate as many virtual boundaries as you need. Draw zones around job sites, customer locations, warehouses, restricted areas, or entire cities. |
Unlimited Vehicles and UsersAdd as many vehicles and team members as your operation requires. The platform scales with your business. |
Speeding Reports and AlertsTrack every speeding event with detailed reports. See where it happened, how fast the driver was going, and for how long. Set speed thresholds and get notified instantly. |
Idling ReportsMonitor engine idling across your fleet. Know exactly how long vehicles sit with the engine running, where it happened, and how much fuel is being wasted. |
After-Hours Use TrackingKnow when vehicles are being used outside of business hours. Set schedules and receive alerts if a vehicle moves when it shouldn’t. |
Engine Hours TrackingMonitor total engine run time for every vehicle. Use engine-hours data for accurate maintenance scheduling and equipment usage tracking. |
Timesheet and Work Hours ReportsAutomatically generate driver timesheets from GPS data. See clock-in and clock-out times based on actual vehicle movement, with no manual entry needed. |
Stops ReportSee every stop a vehicle made during the day. View stop locations, durations, and addresses to confirm customer visits and job completion. |
Visited Geofences ReportTrack which zones each vehicle entered and when. Confirm deliveries, service calls, and scheduled visits without relying on driver check-ins. |
IFTA Mileage by State or ProvinceAutomatically calculate distance travelled in each state or province. Simplify fuel-tax reporting and reduce the time spent on IFTA compliance paperwork. |
Custom Alerts and NotificationsBuild your own notification rules for speeding, geofence entry or exit, idling, device tampering, maintenance reminders, and more. Receive alerts by email or on-screen popup. |
Device Tampering DetectionKnow immediately if someone disconnects or tampers with a tracking device. The system flags the event and sends an alert so you can act quickly. |
Customizable DashboardsBuild your own dashboard to see the metrics that matter most to your business. Drag and drop widgets for fleet status, alerts, trips, and more. |
Flexible User Security and Access ControlAssign different access levels to different users. Office staff, managers, and drivers can each see only the information they need. |
Rich Reporting with Export OptionsGenerate detailed reports on trips, stops, speeding, idling, geofences, and more. Export reports to PDF or Excel, or schedule automatic delivery by email. |
| ADVANCED FEATURES |
Works with Teltonika and Digital Matter DevicesOur most popular hardware options connect seamlessly to Wialon. Plug-and-play OBD trackers, wired installations, and battery-powered asset trackers are all supported. |
Locator Links for CustomersShare a temporary live-tracking link with customers so they can see their delivery or service vehicle approaching in real time. No customer login is required. |
Route Tracking with PlaybackReplay any vehicle’s route on the map. Watch the trip play back with speed, stops, and events displayed along the way. |
If you have any questions, please contact us.
Frequently Asked Questions
What is Wialon fleet management software?
Wialon is a web-based fleet management platform that helps businesses monitor vehicles, drivers, trips, routes, fuel usage, geofences, and other fleet activity from one system.
Does the Wialon service require a long-term contract?
No. The service does not require a long-term contract, and you can cancel at any time.
Does Wialon provide real-time GPS tracking?
Yes. Wialon displays the live positions of connected vehicles and assets on a map, allowing fleet managers to monitor their locations and movements in real time.
Can I review a vehicle’s previous trips?
Yes. Detailed trip history lets you review routes, stops, turns, speeds, and other recorded events for a selected vehicle and time period.
Can I access Wialon from my phone?
Yes. Wialon can be accessed through a web browser, and its mobile app is available for compatible iOS and Android devices.
What map options are available in Wialon?
Wialon supports multiple map providers, including Google Maps, OpenStreetMap, and other mapping services. Available options may include street, satellite, and terrain views.
Can I create geofences in Wialon?
Yes. You can create virtual boundaries around job sites, customer locations, warehouses, restricted areas, cities, and other important locations.
Is there a limit on the number of vehicles or users?
The platform can scale to support fleets with many vehicles and team members. User permissions can be configured so each person sees only the information relevant to their role.
Can Wialon track speeding?
Yes. Wialon can record speeding events and show where they occurred, how fast the vehicle was travelling, and how long the event lasted. Alerts can also be triggered when a vehicle exceeds a defined threshold.
Does Wialon provide idling reports?
Yes. Idling reports show where and how long vehicles remained stationary with their engines running, helping businesses identify unnecessary fuel consumption.
Can Wialon detect after-hours vehicle use?
Yes. Businesses can define working schedules and monitor vehicle activity outside those hours. Notifications can be generated when unauthorized movement occurs.
Can engine hours be used for maintenance scheduling?
Yes. Engine-hours data can help schedule maintenance according to actual equipment usage instead of relying only on distance or calendar-based intervals.
Can Wialon automatically generate driver timesheets?
Yes. Timesheet and work-hours reports can use recorded vehicle activity to estimate working periods, reducing the need for manual time entry.
Can I confirm stops and customer visits?
Yes. Stops reports display each stop’s location, address, arrival time, and duration. Visited-geofence reports can also confirm when vehicles entered specific customer or job-site zones.
Can Wialon help with IFTA reporting?
Yes. Wialon can calculate the distance travelled in each state or province, making it easier to prepare mileage information for IFTA fuel-tax reporting.
What alerts and notifications can I create?
Custom notifications can be configured for speeding, idling, geofence entry or exit, after-hours movement, maintenance reminders, device disconnection, and other fleet events.
Can Wialon detect tracking-device tampering?
Wialon can flag certain device disconnection or communication events and notify fleet managers, helping them respond when a tracking device may have been unplugged or tampered with.
Which GPS tracking devices are compatible with Wialon?
Wialon supports more than 4,100 GPS device models from over 100 manufacturers, including devices from Teltonika and Digital Matter. Compatibility depends on the specific tracker model and configuration.
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